Allergen Awareness

Course Overview

Food allergen awareness is essential for maintaining guest safety and providing a professional, responsible dining experience. This course equips hospitality employees with the knowledge and skills needed to understand food allergies and intolerances, recognize the risks associated with allergens, and apply effective prevention and communication practices. Participants will learn how to identify the 14 major allergens, prevent cross-contamination, accurately communicate dietary requirements, and respond appropriately when an allergic reaction occurs. By following proper allergen management procedures, employees can protect guests, reduce risks, and deliver a safe and inclusive hospitality experience.

Topics Covered

✅ Understanding Allergies and Intolerances

✅ Preventing Cross-Contamination

✅ Allergy Communication and Guest Support

✅ Responding to Allergic Reactions