Last updated: 7 September 2026
1. Who We Are
Hospitality Training Hub provides online hospitality training courses and training solutions for hospitality professionals and businesses. Our website address is https://hospitalitytraining-hub.com
2. Personal Data We Collect
We may collect personal information when you create an account, purchase a training plan, contact us, or use our training platform. This may include your name, email address, account details, organisation or employer information, billing information, and other information you provide to us.
3. Employee and Training Data
When an organisation provides training access to its employees, we may process information relating to those users, including their name, email address, account information, assigned courses, course progress, assessment results, completion status, and certificates. This information is used to provide and administer the training service and may be available to authorised representatives of the organisation, such as designated Group Leaders or account administrators.
4. Cookies
Hospitality Training Hub uses cookies and similar technologies to operate the website, maintain secure user sessions, remember login preferences, and support essential website functionality. Additional cookies may be used by services integrated with our website, including our learning platform, e-commerce functionality, and payment providers. Where required by law, non-essential cookies will only be used with your consent.
5. Embedded Content and Third-Party Services
Our website may include content or services provided by third parties, such as videos, payment services, or other embedded content. These third parties may collect information about your interaction with their services and may use cookies or similar technologies in accordance with their own privacy policies.
6. Who We Share Your Data With
We may share personal data with trusted service providers where necessary to operate Hospitality Training Hub. This may include website hosting providers, learning management and e-commerce services, email and communication providers, payment processors, and other technology providers that support our services. We only share personal data where necessary and subject to appropriate data protection requirements.
7. How Long We Retain Your Data
We retain personal data only for as long as necessary to provide our services, manage customer and user accounts, maintain training and completion records, comply with legal, tax, accounting, and regulatory obligations, and resolve disputes. Retention periods may vary depending on the type of information and the purpose for which it is processed.
8. Your Data Protection Rights
Depending on applicable data protection law, you may have rights in relation to your personal data, including the right to access, correct, erase, restrict or object to certain processing, and the right to data portability. Where processing is based on consent, you may withdraw that consent at any time. You may also have the right to lodge a complaint with the relevant data protection authority.
9. International Data Transfers
Some of the service providers we use may process personal data outside Ireland or the European Economic Area (EEA). Where personal data is transferred internationally, we take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable data protection law.
10. How We Protect Your Data
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. Access to personal data is limited to those who require it for legitimate business and service-related purposes.
11. Legal Bases for Processing
We process personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include processing necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate interests in operating and improving our services, or where you have provided consent.
12. Contact Us About Your Personal Data
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact Hospitality Training Hub through the Contact Us page on our website.